- General day to day management
- Handling of mail, e-mail and telephone communications
- Newsletter, writing, editing, preparation, production and mailing
- Meeting planning, coordination, announcements, promotion and registrations
- Membership recruiting and retention
- Consulting on legislative tactics
- Scheduling, promotion and registration for training programs and seminars
- Web site development, maintenance and hosting
- Membership database development and maintenance
- Invoicing for membership dues and services
- Creation and maintenance of certification programs
- Facilitation, development and implementation of long range plans and budgets